Returns & Exchanges
At Shopadley, we want you to be completely satisfied with your fashion finds. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in original condition.
Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing